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Ad Details

Location: North East

Description

Roles & Responsibilities:
• Attend to customers’ enquiries via the hotline
• Work with suppliers and internal departments on service recovery
• Update and retrieve information via internal customer information system
• Develop and maintain work knowledge of internal policies, procedures and process to better customer satisfaction.
• Attend product and process trainings
• Prepare letters to customers when required
• Perform any other duties as assigned by Supervisor

Pre-requisite & Competencies :
• GCE ‘N’ level
• Able to communicate in English is a must.
• Able to communicate in Mandarin, Malay or Tamil is an advantage.
• Good listening skills
• Customer focused and oriented personality
• Computer proficiency
• Team player
• Fresh graduates are welcome to apply

Other information:
- Based at Tampines
- Salary up to $1.5k

Please send resume in MS WORD format with recent PHOTO attached to info@cmc.com.sg.

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