Mobile Version! http://m.adoos.sg
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IT Technical Support Engineer

Ad Details

Location: Central Singapore

Description

Responsibilities:
Provide technical support to tablet PC & laptop users / Assist in testing, implementation & troubleshooting of Thick Client program & server system

Support end-users on Ms Office, Win 2K/XP, Outlook, Lotus Notes and VPN remote access.
Resolve hardware / software issues on desktop / laptop PC, network printer.
Administer and maintain server and LAN network equipment to ensure high availability and high performance of the systems.
Track and deploy Windows patch and update to maintain baseline of IT security standard and policies.
Handle asset management, maintain inventory, and liaise with vendor in asset procurement.
Handle IT training, provide necessary guidance to end user and manage user request.
Maintain and update technical support document, IT report and policy.
Manage telephone system and conference equipment.
Coordinate and deploy corporate IT projects in ASEAN region

Experience with Wireless equiptment is a added advantage

Requirements:
Good Experience in administration & implementation of Windows 2003 Servers / Active Directory and MS Exchange 2003 server.
Good knowledge in installation, maintenance, administration of LAN / WAN infrastructures, such like TCP/IP networking, MPLS/DSL connectivity and Cisco equipment.
MCSE 2003, CCNA / CCNP
Applicants should be Singaporean citizens or hold relevant residence status.

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