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Description
research in motion limited® (rim)®is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. shipping and logistics, finance and legal are regularly engaged by the parnter opertaions specailist on an operational level to enusre that, proecss owners including oredr entry, order promising, in the carriers best interest, scheduling, manufacturing, product is delivered consistent with the intent of the underlying agreement.the blackberry and rim families of related marks, images and symbols are the exclusive properties of research in motion limited. rim's portfolio of award-winning products, software development tools and software/hardware licensing agreements, the rim wireless handheldt product line, services and embedded technologies is used by thousands of organizations around the world and includes the blackberry® wireless platform.
the parnter opertaions specailist is a focal ponit for exception handling and escalation, and must work with the various stakeholders to arrive at the best possible conclusion. rim is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. we offer a challenging environment that fosters creativity and rewards excellence.
acting on behalf of the carirer parnter and the associated rim business unit, the partner operations specialist is actively involved in the day to day operational processes required to ensure that product orders are fulfilled. the candidate will have experience managing complex, multi-party relationships in a fast paced environment, as well as the requisite attention to detail and analytical skills required to ensure a high degree of accuracy throguhout the proecss.the partner operations specialist is the signle point of conatct resposnible for order fulfillment, and the partner operations specialist is resposnible for buidling a soild relatoinship with thier peer inisde the carrier partner to ensure smooth process flow and a sealmess experience, for the carrier partner directly.are you ready to make a difference in the world of mobile communications with rim?
position summary
the partner operations specialist (pos) is responsible for ensuring a seamless order fulfillment experience globally for our carrier partners, by liaising with our internal suppliers to ensure predictable, accurate, consistent delivery of products and services.employees also have use of our award winning blackberry!
© 2011 research in motion limited. all rights reserved. a positive attitude,
a successful partner operations specialist will have a strong customer service orientation, high volume and rapid pace of the order fulfillment process, and a passion for the time sensitive.always connected" and the "envelope in motion" symbol are registered with the u, blackberry, "always on, rim.s. patent and trademark office and may be pending or registered in other countries.
essential skills and qualifications
previous experience managing premiere accounts
excellent relationship management, negotiation and communication skills
an ability to build and strengthen partnerships
reporting & analytical skills, attention to detail
strong business sense
adaptable
results driven
an understanding of partnering needs & perspectives
university/college graduate
additional assets
familiar with rim's operational processes and business models
familiar with order to cash analysis and processes
experience with sap r3 and order
if you're driven to take wireless technologies to the next level, it's time you join the team at rim.
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