Ad Details
Location:
Description
title:
. job scope may also included small aspects of other hr services within the centre
. manages communication towards functional leadership, hr managers in the businesses and other stakeholders.
. candidate with knowledge if sap and experience with case management tools will have a significant advantage
. leads a team of specialists to administer payroll related matters for singapore and selected countries in the asean and pacific area
.rejects, re-submits or escalates employee and manager transactions based on policies and guidelines,
. approves.
. translates policy design to processes, whcih can be delivered by the shared service centre
. abiilty to multi-task is essential given the wide range of services supported.bachelor\'s degree
. strong hr background in payroll area required (min 3-4 years of experience), knowledge and understanding of hr processes and policies is essential
.
job requierments:
.ability to devleop and delvier oral and written communciations which covney comlpex inforamtion in a sipmle, eaisly undersatndable manner
.
. assists contact center advisors with exceptions handling processes.ability to consistently deliver high quality customer service in a professional manner with a strong track record in conflict resolution
. supports policy development activities in the functional leadership through providing experience of likely scenarios, and supporting delivery of reports.handles escalated payroll related queries and reviews/validates payroll related reports.those with regional payroll experience and some knowledge of the asean countries\' legislation is preferrednull. payroll analyst
location: singapore
other locations:
payroll analyst- hr shared services
this role reports to the regional head of admin and payroll who is also the head of shared services south asia and pacific
job scope:
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