Ad Details
Location:
Description
job title: process sample requests
.
. to keep close communication with sales personnel
. minimum \'a level\' or diploma holder
. previous tele-marketing experience is as an advantage
. follow up of cusotmer payments
. maintain proper filing system for auditing purpose
. exact world wide planning
. at least 1-2 years of relevant experience in oredr processing and customer service experience
.
. actively engage customers in all forecast planning and inventory control, delivery schedule and oredr acceptance
. logistics & production\'s personnel to resolve order
and shipment related issues, work cloesly with operations.handle customer enquiries
. job scheduling & follow up to ensure timely deliveries to meet customer requirements in accurate manner
, order processing, work orders, invoicing.support the sales team in preparation of official quotation and enquiries
. ability to build rapport with customers and understand their needs
. mdi follow up
. able to multi-task and perform in a fast-paced envirnoment and work unedr pressure
phyiscal work loctaion: 151 paisr panajng. work closely with team on stcok alloaction and order priroity
. open order repotring and moniotring
. customer service oriented & target driven
. customer service executive
function: customer service & support
business unit: label and packaging materials asia-pacific
company: roll materials - singapore
avery dennison region: ap - asia pacific
country: singapore
city: singapore
key job responsibilities: . to proactively make out-bound calls to potential customers to promote our products for achieving sales targets.share co-colleagues workload
. shipments irregularities and customers\' complaints
, resolve customer\'s disputes.other duties as required
position requirements: . positive work attitude and willing to learn
. possess good communication skills and proficient in english & mandarin language
. updating & uploading
, assist on daily price list maintenance.perform additional task as required to meet department\'s needs
. proficient in ms office
. effective team player with good interpersonal skills
. liaise with forwarders and carriers for shipping booking, confirmation and documents
.


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